Consultations
Each company contracting with DIRECTIONS EAP services has a Clinical Liaison appointed to them. Human Resources professionals, Managers, and Supervisors can contact their Clinical Liaison with questions related to their contract, or any situation that might be a special challenge for them.

Diversity issues, suspicion of drug use, morale issues due to downsizing, leadership changes, budget cuts, and personality conflicts are just a few of the work-related issues facing todays managers and supervisors. Some issues can be handled with ease, others are more challenging. DIRECTIONS can be a consulting resource or sounding board when a manager needs to make the hard decisions.

Workshops and Training
In addition to individual consultations, DIRECTIONS can bring a variety of workshops to your workplace. Topics such as Building a Team, Stress Management, Goal Setting, De-Clutter Your Life, Better Communication, and Balancing Work and Home, are among the many workshops that can be presented during a regularly scheduled training session or Lunch and Learn mini sessions. Call DIRECTIONS for details.

Supervisory Referrals and Support
Managers and supervisors making a mandatory referral also receive case management services. The DIRECTIONS counselor will communicate directly with the employee to address the problem causing the referral and, with the employee's signed release of information, provide feedback regarding employee progress and counselor recommendations.